1. I am not able to signup on Rummy Modern, What Can I do?
You can reinstall the Rummy Modern application. If the issue persists then reach out to our customer support team at support@Rummy Modern.com. to get your problem resolved on a priority basis.
2. Is my account aafe at Rummy Modern?
Yes, your account is safe at Rummy Modern. At all times, we implement the best practices to protect your data and money.
3. Do I have to provide my mobile number and email id during initial login?
During the initial login, our application does not ask for your email id. Yes, you need to provide your mobile number, to start playing your favorite Rummy games.
4. I have lost the mobile number that I used to register with Rummy Modern?
Can I change the mobile number? To make any profile related changes, please reach out to our customer support team at support@Rummy Modern.com to resolve your query on a priority basis.
5. I have entered the correct OTP but I am not able to login. Why?
In this case, log out of the application and restart your mobile device. After rebooting, open the Rummy Modern application and enter the new OTP, and log in to play from our wide range of cash games. If the issue still persists, please reach out to our customer care number.
6. I am not recieveing OTP after multiple attempts. Why?
Log out of the application and restart your mobile device. After rebooting the device, open the Rummy Modern application and follow steps to create a new OTP. Next, enter the new OTP, and log in to play from our wide range of cash games.
7. What happens to the TDS deducted from my winnings?
TDS deducted on the winnings > 10000 are paid to the goverment against your PAN Card. You can see the details of the TDS paid by Rummy Modern in your Income Tax Form-16.
8. How can I verify my email ID at Rummy Modern?
Go to the account section located at the bottom navigation in the Rummy Modern application. Next, enter your email id. The OTP will be sent to your email id. Once your validate the OTP, your email will be verified.
9. Can I edit the State in my account settings?
Yes, you can change the state in your account setting at any time, based on your current location from where you are playing. Please be noted that Rummy Modern does not allow residents from states which have banned real money games from their jurisdiction.
10. Can I sign-up at Rummy Modern from banned states?
According to the Telangana/Odisha/Assam gaming act, you cannot play cash games if you reside in these states. However, the good news is that you can play these games from anywhere else in the country, whenever you want! In case you are playing from any of the above-mentioned states, you can play our practice games to perfect your skills.
11. My wallet got reversed after 7 days from sign-up. Why?
Players need to make a first deposit within 7 days from registering at Rummy Modern. If you fail to do so, we will empty your wallet and the balance will become zero, since the bonus that was allocated to the user was given by the company.
12. How can I access the account statement at Rummy Modern?
“You can access the account statement by following these few easy steps: 1. Go to the 777Games application. 2. Go to the Wallet and click on your account statement.”
13. What happens if I find that my Rummy Modern account has been hacked?
In such unfortunate cases, immediately reach out to us at support@Rummy Modern.com.. Your safety is of utmost value to us. Will I get my TDS certificate? We will give you a TDS certificate on winning more than Rs. 10,000.
14. Can I change my username at Rummy Modern?
No, you cannot change your username once you’ve confirmed it while signing up. Please ensure that you create appropriate/relevant username at the time of signup. For more information, reach out to our customer support at support@Rummy Modern.com. to get your queries resolved on a priority basis.
16. Does Rummy Modern have a customer support team to resolve queries?
Yes. We are super proud of our highly-skilled and super fast customer support team. For any queries, feel free to reach out to us at support@Rummy Modern.com.