- How can I withdraw my winnings at Rummy Modern?
Before initiating a withdrawal request, make sure to get your KYC verified by uploading a copy of your pan card. Next, make a first deposit by availing a coupon of your choice. Once these necessary steps are done, place your withdrawal request and get your winnings credited to your bank account in the next 4 hours.
- Can I withdraw instant cash and released in-game bonus from my wallet?
No, you cannot withdraw the instant cash bonus and the released in-game bonus. You can only withdraw your winnings at Rummy Modern.
- What can I withdraw from my wallet?
You can only withdraw your winnings at Rummy Modern.
- What is the minimum and the maximum amount that I can withdraw in a single transaction?
The minimum withdrawable amount is Rs. 100 and the maximum withdrawable amount depends on your loyal level. For the highest loyalty level, the maximum withdrawalable amount is Rs. 50000.
- What is daily withdrawal limit count?
It is the number of withdrawal request you can place in a day. The daily withdrawal limit resets every night at 00:00 AM. Daily Withdrawal Limit depends on your loyalty level.
- How can I increase the daily withdrawal limit count per day?
Make sure to climb up the loyalty levels to avail the maximum withdrawal limit count per day.
- Are there any service charges for withdrawals?
There is a 1% service charge per withdrawal request that is charged by the bank.
- What happens to my winnings if I do not withdraw?
If you do not show any activity in the app for 365 days, we will forefiet the entire wallet balance!
- Why is my withdrawal request delayed?
At times, the bank takes more than the expected time to clear your withdrawal requests. Meanwhile, you can contact our customer support team to get the issue resolved on a priority basis.
- Why is my withdrawal returned to the wallet?
In certain instances, the bank does not accept your withdrawal request made from the Rummy Modern application. In such cases, the withdrawable amount gets credited back to your winnings bucket. You can always reinitiate a new withdrawal request.
- Can I cancel my pending withdrawal request?
You can cancel your pending withdrawal request through the application, before the bank approves your request, and place a new one as per your convenience.
- The bank account that I added is saying “Limit utilized”? Why is this happening?
The Paytm payments bank has a daily maximum limit of 1 Lakh. In case, your withdrawal bank account is the Paytm payments bank and your bank’s balance is more than 1 Lakh, then you get the message of “Limit Utilised” while placing a withdrawal request. For more clarity on this, feel free to reach out to our customer support team at support@Rummy Modern.com to get the issue resolved on priority basis.
- Why did Rummy Modern reject my withdrawal request?
We reject withdrawal requests from players that we suspect can be fradulent.
- The status shows processed at the bank, but I did not recieve my withdrawal amount. Why?
At times, the bank takes more than the expected time to clear your withdrawal requests. Meanwhile, you can contact our customer support team to get the issue resolved on a priority basis.
- Can we make withdrawals on bank holidays?
Yes, we do process withdrawal requests during bank holidays. Isn’t it amazing!
- When can I place the next withdrawal request after the previous one got rejected?
You can raise another withdrawal request immediately after your previous request gets rejected. For more information, contact our customer support team at support@Rummy Modern.com to get the issue resolved on a priority basis.
- What are the different modes of withdrawal?
At present, you can only withdraw your winnings using the netbanking facility. Stay tuned for updates on additional modes of withdrawal.
- What happens when I try to withdraw cash from banned state?
We do not process withdrawal requests from any of those states which have banned real money gaming. However, for more clarity on this, reach out to our customer support team at support@Rummy Modern.com to get the issue resolved on a priority basis.
- Why is KYC mandatory for placing my withdrawal?
Your KYC documents help us verify your identify, which ensures that the Rummy Modern platform is clean and secure. So, before initiating a withdrawal request, make sure to get your KYC documents verified. For more information on this, reach out to our customer support at support@Rummy Modern.com to resolve your query on a priority basis.
- What happens to the rejected withdrawal amount?
The rejected withdrawable amount gets credited back to your Rummy Modern wallet in the winnings bucket.
- How much time it takes to get withdrawal amount to my bank after I place the request?
Ideally, the amount should reflect in your bank account within the next 4 hours of raising a withdrawal request. However, if there is an issue from the bank’s side, the money will reflect in your account within 7 working days.
- Are my winnings safe in Rummy Modern?
Yes, your winnings are safe at Rummy Modern. As a responsible gaming platform, we conduct periodic security checks to protect your data.